3 basic tips for troubleshooting your TV - HMS National, Inc.

3 basic tips for troubleshooting your TV

January 30, 2015

Whether it's to watch a movie or to help you fall asleep, the television is more than just a convenient source of entertainment for Americans. In fact, according to a recent poll, a large segment of society turns the TV on whether they're watching it or not. 

Commissioned by LG Electronics, the poll found that 60 percent of Americans leave the TV on at all hours of the day, oftentimes when they're out of the room or engaged in something else that's occupying their time.

Additionally, the poll found that 40 percent of respondents turn their television sets on as soon as they wake up in the morning, and close to half are just as quick about firing up their TVs immediately upon returning home from work.

The same goes for man's four-legged friends. The poll found that 1 in 4 pet owners leave the television on to help keep their dog or cat company while they're way from home.

"Today's consumers count on their TVs to be integral parts of their daily lives," said David VanderWaal, head of marketing at LG Electronics.

While televisions usually don't present troubleshooting problems, pretty much everyone has run into a tech situation that's prevented them from watching their favorite show or turning on some much-needed ambient noise. Here are a few tips to consider for basic TV performance issues.

1. Turn everything off. It comes out of nowhere, but you may find that you can't change the channels either on your remote or the TV itself. A quick fix that often works is shutting everything down, the television as well as the cable box. This allows both systems to restart and synch back up. 

2. Check the cables. When the TV was first installed, the cables may not have been plugged in securely. As a result, they can come loose. Ensure that the mechanism that attaches the cords to the components are in screwed in tightly and that they're in the appropriate jack.

3. Keep the instruction manual. Every television comes with an owners' manual, which lists the specifications of the TV and how it's installed. Be sure you keep this in a safe place, as it should have a frequently asked questions section that addresses what problems can arise and how to solve them.

The information in these articles is intended to provide guidance on the proper maintenance and care of systems and appliances in the home. Not all of the topics mentioned are covered by our home warranty or maintenance plans. Please review your home warranty contract carefully to understand your coverage.