What is the HMS Home Warranty?
The HMS Home Warranty provides repair or replacement coverage for mechanical failures of major systems and appliances in a home — situations that are typically not covered by homeowner’s insurance policy.
How will offering the HMS Home Warranty benefit real estate professionals like me?
- With an HMS Home Warranty, you can avoid a delayed closing due to unexpected, costly repairs or replacement of your clients’ appliances and systems, as well as provide coverage after the sale of the home.
- Your clients will appreciate the protection and peace of mind from the valuable service you are recommending.
- When a covered appliance or system fails, your clients will contact HMS.
- HMS informs you when clients place claims, presenting you another opportunity to keep in touch with your client.
- When your clients are satisfied, you gain repeat business and referrals.
- Your clients will enjoy exclusive benefits like our Claim-No Claim Warranty®*, 180 days workmanship guarantee, locksmith services, Appliance Buyline discounts and more.
*Not available in all states. See terms, conditions and limitations of the contract.
Presenting the HMS Home Warranty to Your Seller
Step 1
Print a copy of the seller flyer and enclose it with the HMS Home Warranty Brochure in the listing presentation packet. If your listing presentation is electronic, download a PDF copy of the HMS brochure from Marketopia, along with a PDF of the seller flyer. We also have free customizable print and electronic “Just Listed” and “Open House” tools in Marketopia that you can utilize and show as part of your marketing plan.
Step 2
Review the flyer benefits with the seller and leave a copy of the brochure for the seller to review the terms and conditions. There are print and electronic tools available in Marketopia to assist in having a discussion about the HMS Home Warranty with your potential client.
Step 3
If a seller lists with you and wants the HMS Home Warranty, enroll a seller warranty online, print the warranty invoice and place in the property case folder. Within 7-10 business days, the seller will receive a welcome book.
Step 4
Be sure to put an HMS Home Warranty rider sign on the post. In the MLS listing, please make sure you note that the property comes with a home warranty. When you have an open house, make sure you use tent cards and the open house materials in Marketopia.
Step 5
When you have a contract for sale and are going to settlement, make sure the settlement agent has a copy of the HMSHome Warranty invoice to submit with payment and make sure the home warranty is listed on the HUD1. Bring a brochure for the new buyer and mail payment to HMS.
Once payment is received, the buyer will receive a welcome book within 7-10 business days.
Presenting the HMS Home Warranty to Your Buyer
Step 1
Print a copy of the buyer flyer and put with the HMS Home Warranty brochure. Review the flyer and brochure at your first meeting. Explain that any home they like can be covered by an HMS Home Warranty for as long as they own the home.*
Step 2
Revisit the warranty at contract execution and ask the seller to provide an HMS Home Warranty for your buyer. Write the warranty into the contract. Enroll a buyer warranty online, print the warranty invoice and place in the property case folder. Make sure your buyer receives a warranty brochure, which outlines the terms and conditions.
Step 3
When you have a contract for sale and you are going to settlement, make sure the settlement agent has a copy of the HMS Home Warranty invoice to submit with payment. Review the HUD1 statement to ensure the HMS Home Warranty is listed and bring a brochure for the new buyer. Make sure payment is mailed to HMS.
Once payment is received by HMS, the buyer will receive a welcome book within 7-10 business days.
If the seller is not providing the HMS Home Warranty for the buyer, at settlement the buyer can purchase the warranty for the home. Make sure that the HMS Home Warranty is on the HUD1 to ensure it is funded. Once funded, mail payment to HMS. Upon receipt of payment, the buyer will receive a welcome book within 7-10 business days.
*Subject to underwriting criteria.
You can start offering the HMS Home Warranty to your clients by creating an account on Marketopia which allows you to enroll and convert your online warranties, personalize your marketing materials, manage your account and more! Plus, once you create an account, your company information is saved and your warranties and marketing materials are automatically personalized. Register now and you’ll never need to enter your company information again.
